Quality Balanced Scorecard and KPIs Explained
50:14
bscdesigner.com
Quality Balanced Scorecard and KPIs Explained
Let's discuss an example of the scorecard for Quality. Here you have four perspectives, with some goals, quality KPIs, and initiatives. The video explains the general logic of the strategy map and some specific quality indicators. References: Article: https://bscdesigner.com/quality-kpis.htm Scorecard template: https://www.webbsc.com/s/quality ...
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