AT&T is using a variety of measures, including an industry-first service-level guarantee for consumers, in an effort to ...

ServiceNow has declared full-year revenue close to $11bn, representing 22% year-on-year growth, as it announces a battery of ...

How technology can hinder instead of help an aligned CX and EX strategy and recommendations on how to manage it.

The digital marketplace is transforming fast with new technologies. Today, online stores have become complex systems that ...

Chatbot is a computer program that’s designed to emulate human conversation and converse with human users. Learn more here.

Vice President Kamala Harris gave her definition of what it means to win at the National Action Network. Injured Djokovic quits mid-match and walks off to boos, putting Zverev in the Australian ...

On Jan 14, 2025, The Lancet Diabetes & Endocrinology published its Commission on the definition and diagnostic criteria of clinical obesity. Acknowledging the obstacles and knowledge gaps in the field ...

Michelli emphasizes the rapid adoption of AI in customer service, noting that in 2020, only about one-third of businesses used AI, primarily through basic chatbots. By 2024, this figure surged to 60%, ...

The goal of the Lancet Diabetes & Endocrinology Commission on the Definition and Diagnosis of ... training health professionals and health service managers, and educating the general public ...

This Commission sought to define clinical obesity as a condition of illness that, akin to the notion of chronic disease in other medical specialties, directly results from the effect of excess ...

As wildfires spread across Los Angeles, authorities are struggling to contain the blazes, which the public can track via CAL FIRE, a web service provided by the state’s Department of Forestry ...