Customer support roles are also reshaped by AI, as chatbots, virtual assistants, and other automated systems increasingly handle routine interactions. This allows human agents to focus on more complex ...
The UTSA Department of Computer Science is launching a new B.S. in Software Engineering this spring to address workforce needs regionally and across the nation. The novel program will provide students ...
A former Walt Disney World employee will plead guilty to hacking menu-creation software to include profanity and alter allergy information, court records indicate.