New York City to explore what’s new and what’s next. From the official arrival of agentic AI to RFID, supply chain efficiency and evolved payment experiences, new trends are emerging and converging to ...

California-based bookstore chain Books Inc. has filed for Chapter 11, citing “steadily rising” operating costs and changing ...

Ebay, DoorDash, Instacart and Uber have signed on to participate in the research preview of OpenAI’s new AI agent interface, ...

Tips to prevent at least some returns from occurring in the first place and ways to mitigate the negative impact when they do ...

The Modernization of Cosmetics Regulation Act (MoCRA) introduces significant regulatory changes for the industry aimed at ...

REI has named Mary Beth Laughton, a former REI board director, to serve as President and then take on full CEO responsibilities on March 31, 2025.

Grocery Outlet Holding Corp., which operates more than 520 stores, and the 166-store supermarket retailer The Fresh Market ...

Skechers has reimagined its store at Canada’s West Edmonton Mall as its first “Performance” location, featuring an immersive ...

Following a raft of stores closures in 2024, Coresight Research predicts that closures will escalate this year, to approximately 15,000.

Wegmans has partnered with Uber Eats to offer delivery from stores in 5 states and D.C this month, with plans to add 3 states in February.

Happy Returns Hubs process millions of returns every month for hundreds of retailers — RTP went behind the scenes of the operation.

While chatbots have found their place in the customer service ecosystem, they haven’t achieved the dominance and ubiquity ...